About This Project
Why This Site Exists
Con Edison is a regulated monopoly serving 3.4 million customers with no alternative provider. When a monopoly fabricates billing records, ignores its customers, and weaponizes shutoff threats against people who question their bills, the normal market correction — taking your business elsewhere — doesn't exist. Public accountability is the only mechanism left.
ConEdCriminals.com is a public accountability project. It documents Con Edison's systematic violations of its legal obligations as a regulated public utility, backed by billing records, email correspondence, phone call logs, appointment records, and formal complaint filings. The evidence comes from a meticulously documented case in Brooklyn, but the patterns it reveals are systemic.
Who Created This
This site was created by a Brooklyn homeowner who has been engaged in a billing dispute with Con Edison since November 2023. After more than two years of documented interactions — including formal complaints to ConEd, the New York Department of Public Service (NYPSC), and the New York State Speaker of the Assembly — with no meaningful resolution, this project was launched to hold Con Edison publicly accountable and to connect with other affected customers.
Methodology
Every claim on this site is based on one or more of the following documented sources:
- Con Edison billing records as displayed on ConEd's own customer portal
- Email correspondence sent to and from ConEd email addresses
- Phone call logs with dates and durations
- Scheduled appointment records
- Formal complaint filings with ConEd and the NYPSC
- Documentation provided to elected officials
The original complaint letter (August 2024) and January 2026 addendum are available as reference documents and contain the source data for all billing tables, email logs, call logs, and appointment records presented on this site.
Legal Disclaimer
All information presented on this site is based on documented billing records, email correspondence, phone call logs, and formal complaint filings. The characterizations and conclusions drawn from this evidence represent the opinions of the site's creator based on the documented facts.
Con Edison has not provided any written explanation for the billing discrepancies, parallel billing histories, retroactive adjustments, or other issues documented on this site, despite repeated requests for clarification.
“Con Edison” and “ConEd” are registered trademarks of Consolidated Edison, Inc. This site is not affiliated with, endorsed by, or sponsored by Consolidated Edison, Inc.
Contact
For media inquiries, legal professionals interested in pursuing action against Con Edison, or other communications, please use the submission form.
If you are a Con Edison customer who has experienced similar billing abuse, your story is evidence. Share it.